Back office setup in Pakistan

Why companies build back offices in Pakistan

US and UK firms outsource customer support, accounting, data, HR and IT to Pakistan for strong English skills, a large graduate pool and significantly lower costs than hiring at home. SBP data shows Pakistan's IT and freelance exports continuing to grow, and the twin cities of Islamabad and Rawalpindi have one of the country's deepest talent pools.

The model that works best is a front office at home and a dedicated back-office team in Pakistan. TheWing.pk gives that team a professional base next to Giga Mall on GT Road, with backup power and internet that protect service levels.

The Managed Back Office Setup package

A furnished private team pod; BOI and SECP branch or subsidiary registration support; FBR NTN; payroll and tax handled by a Chartered Accountant-led team; introductions to recruitment partners; IT and security setup; and a single monthly invoice. Package details are confirmed per client, contact us for a written proposal.

The setup process, step by step

1. Choose the structure: a wholly owned private limited subsidiary, a branch office or a liaison office. Most service companies choose a subsidiary; branch and liaison offices require Board of Investment (BOI) permission first (see invest.gov.pk).

2. Register with SECP: name reservation, incorporation or branch registration through the SECP eServices portal (secp.gov.pk).

3. FBR NTN and sales tax registration where required, plus PSEB registration for IT and IT-enabled exporters.

4. Open a corporate bank account and register foreign-currency inward remittance so the parent company can fund the entity.

5. Payroll, EOBI and social security, and monthly tax filings, handled by our Chartered Accountant-led team.

6. Move into a furnished team pod with security, IT, dual-fibre internet and power backup ready from day one.

Security, time zones and reporting

On-site security, lockable private pods and a staffed reception protect your people and equipment. Two fibre lines with automatic failover and UPS plus generator backup keep your team online through load-shedding.

Pakistan is 9 to 10 hours ahead of New York, 4 to 5 hours ahead of London and 1 hour ahead of Dubai. Our standard hours are Monday to Friday 9:00 to 22:00 and Saturday 9:00 to 18:00, which covers most of the UK working day. Extended hours for US shifts are available by arrangement to ask us for current availability.

You get one monthly invoice for workspace and services. Pricing can be quoted in USD, GBP or AED on request.

What every plan includes

Every plan at TheWing.pk includes dual-ISP fibre internet with automatic failover, industrial UPS with generator backup, on-site security, unlimited tea and coffee, printing, prayer rooms, lockers, mail and parcel handling, a staffed reception, a community manager and free parking. You bring a laptop; we handle the rest.

Because hot desks, dedicated desks, focus pods, private team pods, meeting rooms and a 60-seat event space all sit on one floor, you can start small and grow without ever changing address, which also keeps your SECP and FBR records stable.